Privacy
1. Introduction
Thank you for choosing Clyro (“Clyro,” “we,” “us,” or “our”). We are committed to respecting and protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our AI-powered workflow automation platform (the “Service”). It also describes your rights and choices regarding your personal information.
By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any term herein, please do not use the Service.
2. Information We Collect
We may collect and process different types of information from you, including:
Account Information
Personal Details: When you register for a Clyro account, we collect your name, email address, company name, and password.
Account Preferences: Settings, preferences, and communication choices you configure in your account.
Usage Information
Workflow Data: Data about the workflows you create, the tools or integrations you connect, and how you interact with various features of our platform.
Platform Interactions: Logs of your activity, such as pages viewed, clicks, time spent on certain pages, and other actions.
Content
User-Submitted Data: The text, images, files, or other materials (“User Content”) that you upload or input into the Service as part of your workflows.
Cookies and Similar Technologies
Cookies: We use cookies (small text files placed on your device) to enhance user experience, remember user preferences, and track usage patterns.
Analytics and Tracking Tools: We may use third-party services (e.g., Google Analytics) that employ cookies or similar technologies to help us understand how users interact with our Service.
Device and Technical Information (if applicable)
Device Details: Information about your computer or mobile device, including IP address, operating system, browser type/version, and unique device identifiers.
Log Data: Server logs that may include details like access times, pages visited, system activity, and crash reports.
3. How We Use Your Information
We may use your information for various legitimate business purposes, including but not limited to:
Service Delivery and Improvement
To provide, maintain, and improve the functionality of the Service.
To personalize your experience, customize workflow suggestions, and provide you with relevant content.
Analytics and Performance Monitoring
To analyze usage patterns and trends, troubleshoot technical issues, and enhance user experience.
To generate aggregated, anonymized statistics that help us optimize our AI models and platform performance.
Communications
To send you necessary communications related to your account, such as confirmations, updates, security alerts, and support messages.
To inform you about new features, offers, promotions, or events related to Clyro, where permitted by law.
Security and Compliance
To detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activities.
To comply with legal obligations, protect our rights, and enforce our Terms and Conditions.
4. Data Storage and Analysis
Storage Locations
We store your personal data and User Content on secure servers operated by us or our trusted service providers. The servers may be located in various jurisdictions, and by using the Service, you consent to the transfer and storage of your information in these locations, subject to applicable laws.
Data Analysis
We use the information you provide, particularly workflow and User Content data, to train and improve our AI models. Wherever feasible, this data is anonymized or aggregated to protect your privacy.
We do not use your personal information for any purposes unrelated to improving or operating the Service.
Data Retention
We retain your data as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. We may delete or de-identify data after it is no longer needed.
5. Sharing of Information – 3rd-Party Disclosure
We do not sell or rent your personal information to third parties. However, we may share certain data under the following circumstances:
Service Providers
We engage third-party companies and individuals to perform tasks on our behalf, such as hosting, data analytics, and payment processing. These service providers have access to the information necessary to perform their functions but are contractually obligated to maintain confidentiality and not use it for any other purpose.
Business Partners
With your explicit consent, we may share certain account or usage information with relevant partners to facilitate integrations or jointly offer products/services.
Compliance with Law
We may disclose information to governmental authorities or other third parties if required to do so by law, subpoena, or other legal processes, or if we believe such action is necessary to protect our rights, property, or safety (or that of our users or others).
Business Transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or transfer of your personal data.
6. Security
Security Measures
We implement industry-standard security measures—including encryption, access controls, and secure server infrastructure—to protect your data from unauthorized access, alteration, or destruction.
Limitations
No method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
User Responsibilities
You are responsible for safeguarding your account credentials and promptly notifying us of any unauthorized access or suspicious activity.
7. Your Rights
Depending on the laws of your country or state of residence, you may have certain rights regarding your personal information, which could include:
Access: Request a copy of your data and information on how it is processed.
Rectification: Correct inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Restriction of Processing: Request limitations on how your data is processed.
Objection: Object to certain types of data processing or to direct marketing.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and request that it be transferred to another controller.
To exercise these rights, please contact us at support@clyro.ai. We will respond to all requests in accordance with applicable laws and regulations.
8. AI and Machine Learning Models
Ethical and Responsible Use
We are committed to using AI in an ethical and responsible manner. We continuously monitor and evaluate our AI models to ensure they align with fairness, accountability, and transparency principles.
Data Anonymization
Where possible, personal data utilized in AI training is anonymized and aggregated so it cannot reasonably be used to identify any individual.
Transparency and Explainability
Upon request and subject to technical feasibility, we will endeavor to provide information about how certain AI-driven decisions are made and how your personal data factors into those decisions.
Use of Google Workspace APIs
Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. We only use any accessed Google Workspace data as necessary for providing and maintaining user-requested functionality within the Service.
9. International Data Transfers
If you reside outside of the United States, please note that your information may be transferred to and processed in the United States or other countries where our servers or service providers are located. These countries may not offer the same level of data protection as your home jurisdiction. We will take steps to ensure adequate safeguards are in place to protect your personal data when transferred internationally, in accordance with applicable data protection laws.
10. Children’s Privacy
Our Service is not directed to individuals under 13 years of age (or other age of majority as defined by local law), and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately at support@clyro.ai. We will take steps to delete such information without undue delay.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we do, we will revise the “Last Updated” date at the top of this Privacy Policy. If we make any material changes, we will provide additional notice (e.g., posting a prominent notice on our website or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Clyro
Email: support@clyro.ai